Dental School

Clinic

Fees

Public patients

Accounts issued by the Oral Health Centre to public patients are based on a schedule issued by the Commonwealth Department of Veterans’ Affairs (DVA). The DVA schedule details the price of specific items of treatment and is adjusted on a regular basis.

The fee schedule applied by the Oral Health Centre is the same as that applying to other providers in the Western Australian public dental system.


Income support patients

Income support patients are charged 80% of the designated fee from the DVA schedule. This is a substantial reduction on the fees charged by most private dentists.


The Oral Health Centre is part of the Western Australian public dental system. General dental services are provided to eligible public patients.


General dentistry

Dental services are provided to public dental patients, who are subject to an eligibility test.

If you wish to apply for subsidised dental treatment then you will need to complete and send an Application for Dental Treatment Form (Form 14) below: 

 

Please send the form along with the relevant information to:

Oral Health Centre of WA
17 Monash Avenue
Nedlands WA 6009
 

Contact us if you require this form in an accessible format.

General dental services are also provided at low fees for income-support patients who are ineligible for subsidised treatment but who meet relevant low-income criteria. Evidence of income will be required. 

In general, the Oral Health Centre of Western Australia will provide general dental services to eligible persons and will provide specialist dental services to any eligible patient upon referral.

General dental services are provided by qualified dentists and by third and fourth-year dental students under direct supervision by experienced dentists and dental specialists.

Back to top

Times

Public dental services are available from 8.30am to 4.30pm Monday to Friday.

  • Details are available by telephoning (+61 8) 6457 4400.
  • An Emergency Service Clinic operates from 2.00pm to 5.00pm every Saturday, Sunday and Public Holiday. NOTE: Patients for the Emergency Clinic should be present at the Clinic by no later than 4.15pm to enable completion of registration and treatment.Back to top

Specialist services

The Oral Health Centre is the sole provider of specialist dental services to public dental patients in Western Australia. The specialist services provided are:

  • Endodontics
  • Oral medicine
  • Oral surgery
  • Orthodontics
  • Paediatric dentistry
  • Periodontics
  • Prosthodontics

Specialist dental services are available by referral from a general dentist only. Such referrals are accepted by the Oral Health Centre subject to their compliance with Specialist Referral Guidelines. Should a referral not comply with these guidelines, specialist treatment will not be provided.

Dentists considering referring a patient to the Centre for specialist treatment should first satisfy themselves that the patient is eligible for subsidised treatment. The Oral Health Centre referral form should be used for any such referral:

Back to top

After hours emergency treatment

An emergency clinic operates in the Centre’s annexe in E Block of Sir Charles Gairdner Hospital from 2 pm to 5 pm on Saturdays, Sundays and public holidays.  NOTE: Patients should be present at the Clinic by no later than 4.15pm to enable completion of registration and treatment.The Clinic offers emergency dental treatment only.

  • A fee applies to all emergency treatment, but a subsidy is provided to holders of Health Care and Pensioner Concession Cards. Holders of these cards will need to present a current card at the time of treatment to receive this subsidy.
  • No appointments are necessary.
  • If you wish to speak with clinic staff please call (+61 8) 6457 7626 between 2.00pm and 5.00pm on weekends and public holidays.

For after hours emergency treatment at other times contact Dental Health Services (+61 8) 9325 3452.

Back to top

Patient Safety and Quality

The Oral Health Centre of WA has achieved continuous accreditation and is assessed against the National Safety and Quality Healthcare Standards by the  Australian Council on Healthcare Standards.

As part of our commitment to accreditation we continue to demonstrate;

  • We have a focus on patient centred care
  • We value the diversity of our patients and carers
  • We engage consumer representatives in the governance of our organisation
  • We provide safe quality care at all times
  • We comply with evidence based infection control practices
  • We provide a safe, clean environment for patients, carers, visitors and staff; and
  • We strive to continually improve.

 

Some important facts.

The OHCWA treats on average over 13,000 patients per year and this involves patients having over 60,000 appointments with our clinical staff and students. Our clinic in Bunbury also reduces the need to travel to Perth.

Your feedback is important.

From our annual survey did you know that 90% of patients have indicated the service was good-excellent.

Key areas of satisfaction continue to be friendliness and courtesy of all staff and students, being a partner in care planning and treatment, the quality of our facilities, and ensuring all information is maintained in a confidential manner.

You can provide on line feedback by accessing the form below. 

Parking.

With the new Children's Hospital now being located near OHCWA, parking will continue to be an issue. Please discuss parking needs when making an appointment and allow plenty of time for travel needs.

Did you also know?

  • We now have a registry of consumers who wish to be involved with OHCWA’s quality program. If you are interested in joining the registry please contact john.cochrane@uwa.edu.au.
  • Our dental student programs are fully accredited in their own right and we continue to attract students from overseas.
  • Our staff and students demonstrate excellent compliance with hand hygiene and our rates are equal to or better than our peers across Australia.
  • We strongly encourage reporting of complaints and incidents all of which are treated seriously. We support and use Open Disclosure when communicating with our patients.
  • There has been no serious adverse event which has caused significant harm to a patient.
  • We regularly use interpreter services to ensure patients who require this service are able to have information translated in a timely and effective manner.
  • We support education and research through our academic programs.


NSHQS Governance Std 1
Governance Systems
NSHQS Std 2 Partnering
Partnering with Consumers
NSHQS Std 3 Health Care
Infection Control Practices
NSQHS Medication St 4
Medication Safety
NSQHS Std 5 Patient Ident
Patient Identification
NSQHS Std 6 Clinical Handover
Clinical Handover

Back to top

Patient feedback

We are committed to improving our services and welcome constructive feedback.  Existing patients are encouraged to complete the form online or below: 

Back to top

 

This form can be mailed to the Centre or handed in to our Centre's reception.

Back to top