Dental School

Feedback

Patient satisfaction survey

How often have you been to the Oral Health Centre?
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Do you think your treatment has required too many visits?
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Which clinic were you seen in on this visit?
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Length of time waiting for your first appointment
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Ease of arranging a suitable time for an appointment
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Time from confirmation of your appointment until you were seen by the dentist/student
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Getting through to OHCWA by telephone
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Helpfulness of OHCWA staff on the telephone
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General knowledge and competence of the Reception staff
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Time spent in Reception area
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Friendliness and competence of the Dental Chair Assistant
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Concern the Dental Chair Assistant showed for your problem
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Friendliness/courtesy of the dentist
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Explanations the dentist gave you about your problem or condition
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Dentist's efforts to include you in decisions about your treatment
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Instructions the dentist gave you about follow-up care (if any)
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Our concern for the privacy of the information you provide
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Overall efficiency of staff from your arrival to the completion of your treatment
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Overall quality of care received during your visit
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